We often ask our clients what they consider to be the most important thing about selecting a builder to deliver their most valuable asset – their new home.
Is it the builders experience and longevity in the industry?
Or the level of quality they produce?
Their delivery methodology and time frame management?
Or their reputation and integrity?
We know that all of the above are essential considerations, and we feel confident we tick every one of these boxes.
But in our experience it is the builders ‘fit’ with you and your architect that is the most important component. Delivering a bespoke home entails a long journey, often encountering unforeseen twists and turns, and the team that fits well together will invariably deliver the best outcome, where expectations are not only met but exceeded.
This journey involves a balanced trilogy between the client, the architect and the builder. And it must be underpinned by a culture of integrity, trust and leadership.
Following is some feedback from our partners.
Madeleine Blanchfield -
MADELEINE BLANCHFIELD ARCHITECTS
Luigi Rosselli -
LUIGI ROSSELLI ARCHITECTS
Blake Letnic -
"We have worked successfully with Kinn on several projects. Transparency and honesty at the beginning of a project is essential. We find Kinn to be thorough in their tendering, providing an honest price which accommodates our design in order to avoid unpleasant surprises during the build.
...We enjoy a level of openness with Kinn which cuts both ways to improve the project outcome.
Kinn’s build quality and attention to detail is also excellent. Our design details are minimalist, allowing the builder no room to ‘cover up’ anything. Kinn are very respectful of our design aesthetic, are on board with what we are trying to achieve, and they do their very best to make that happen. They don’t try to take short cuts or attempt to change our design. We have been impressed with how they operate on, and rise to, the demands of challenging sites.
Kinn’s programming strengths are reassuring, which was highlighted during Covid when they did everything in their power to progress our project under challenging pandemic circumstances.
I see Kinn as a small, friendly business who are excellent at what they do. Our clients have been happy at the end of the build, and Kinn are very quick to follow up post project and resolve any defects. It is great to see the positive evolution of the company."
“Kinn Construction (formerly Paul King Pty Ltd) has been building for our clients since the late 80’s, which is a testament to the strength of our relationship. They provide an excellent service that extends to the highest quality in construction detailing, project management, contract admin and programming, always trying to work with the intent of our designs.
They have been around for a long time and their quality processes have been developed over many years – they’ve really built a bag of knowledge that translates to each project that we don’t find in the new younger builders.
What makes them different? I would say it is their ethics. Their focus is on satisfying the client. Some builders are trained at University to find ways of adding cost to a lump sum contract, trying to trip over the other parties to their own benefit. Kinn is on the opposite spectrum to that, trying to understand the point of view of the client and resolve issues in a commercially and contractually fair way. With Kinn everything is visible from day one.
What can I say? They are very professional – they tick all the boxes.”
"I have worked with Kinn on four projects, two with Luigi Rosselli in the capacity of project architect and two under my own business name.
Kinn’s understanding of the overall design intent is second to none in the high-end residential building industry. Compared to other builders, Scott and Jim buy into the design vision and give the required attention to achieve the exacting details that we as architects require. This quality translates throughout the entire team from their administration team led by Abby to their foreman and carpenters on site. Similarly their regular sub-trades are personable and eager to arrive at best-practice results through an open dialogue. Each person within the Kinn team brings something different to the project, but they complement one another well and understand what is in the best interest of the project.
What further separates Kinn is their thorough attention to relationship management. They expertly manage both client and designer expectations throughout the project.
...Overall, I think they are very fair people with good values. They look at every aspect of the project from both the client’s and architect’s perspectives, they listen to everyone’s opinion, they understand and appreciate the design intent and they deliver an excellent quality build."
Jonathan & Rachelle -
"We’ve only got fantastic things to say about Kinn. This was a difficult project in a Body Corporate environment with a large team of designers and specialist trades.
I had the vision but I needed a team to interpret this. Kinn’s foreman was fantastic, as were the team on site. They built an excellent relationship with our Architect and Interior Designer, and with the specialist tradespeople we brought to the project. It was a collective project team which worked together seamlessly.
Kinn were not the cheapest when we went to tender, but we felt they were a company that knew what they were talking about, and they had developed a solid methodology about how they would approach this complex build. At the tender process we believed that Kinn were the only builder who could actually deliver our project.
Their follow up service was also great – normally when the builder has gone they are hard to get back – but in this instance the foreman was very responsive, even if it was not a defect of their doing.
Our experience with building was the opposite to what many others had said it would be. Kinn were professional from the beginning to the end, they delivered on time and there were no cost blow outs. I was so inspired I think I might do another project with them! I give them 5 out 5."
Sarah Meers -
"Kinn came as a recommendation from our architect and initially, they were not our first choice. We were ultimately swayed both by their flexible attitude to the contract negotiations and their management approach to such a complicated project.
As soon as the build started we knew we had made the right choice. There was a lot of excavation which opened up many surprises. We also extended the scope considerably and made significant changes, about which they were very accommodating. Then Covid hit, so we were faced with supply and labour shortages, all of which they managed extraordinarily well. At that point, we realised how lucky we were to have appointed a builder with such a depth of experience. With each new hurdle, they were incredibly responsive, working at all times of the day and night and weekends. Never were we made to feel like anything was our problem.
One of Kinn’s unique strengths is their appreciation of design and their attention to detail – they never tried to cut corners. They understood the aesthetic the architect was trying to achieve, and quality was always their top priority. So much so that we have asked them to implement an annual maintenance program so they can keep our home looking pristine.
This was a long building program and at the end of it, I still loved them. I think that is a testament to their focus on relationships, their management skills, respectfulness, professionalism and adaptability. I would work with them again in a heartbeat."
“The Bronte house was a dream project, not only due to the spectacular site and the licence given to us by the client to design something unique, but because of the teamwork that evolved on site between the client, the builder and myself. It doesn’t often happen that all three parties work so well together, but when it does it makes the project a total pleasure to be involved with, and I believe also results in a better built outcome.
The whole team were excellent to deal with and very professional. The project foreman was amazing, going above and beyond his job description on many levels.
Comparing them to other quality builders I’ve worked with, I can’t pinpoint anything negative about them. I would put them up there for honesty, for being fair and reasonable, for being organised and professional, and for having very good personal communication skills.”
"In the interview process the Kinn team was a standout – to the point that when I first met them I already had a preference for them.
Renovations of older places involve a lot of unknowns, and it was their team who were really good problem solvers and were quick to come up with solutions...
...We never felt that they were trying to get more money out of us. They had a very good process around what was included in the initial contract and what were variations and we knew exactly where we were at along the way. They were also extremely flexible and helpful in getting value for money for us...
...I feel like we got really good value for money in this house. We love it and I never think twice about what we spent. We would highly recommend them."
Frances Allen -
"...Kinn Construction (formerly Paul King Pty Ltd) was invited by our architect Luigi Rosselli to submit a competitive tender for the project. Kinn's price was not the cheapest nor the most expensive, but at our initial meetings we seemed to be on the same wavelength as key team members. The team also seemed responsive and easy to deal with, which proved to be correct during the build process.
The build quality was excellent. They completed the building on time – in fact almost to the day! They were good at keeping us up to date with information through weekly site meetings, and they were forthcoming about any likely changes to agreed costs, so there were no surprises along the way. Anything that went over was well explained and agreed in advance.
I have recently recommended Kinn to a friend and I particularly noted to her that their after care package is impressive. They continue to take pride in their work, and they are quick to deal with any defects that need to be rectified. In short, there were no major dramas, no hitches, no unforeseen costs and the process was easy and seamless."
CANTILEVER CONSULTING ENGINEERS
"Typically, the jobs where I work with Kinn Construction are the ones that need tender loving care and detail, for people who understand they are going to need a quality product. Scott spends a lot of time during the tender to highlight complications that will occur and that others may not have considered. That honesty will sometimes lose him jobs, but integrity is a core strength for Kinn – they do not ‘go fishing’ for variations.
They have a very good crew – I haven’t met anyone on site who isn’t good and is not willing to do something for me. They are collaborative and respectful of the engineers and they understand what we do. The team are also always open and receptive to implementing new engineering approaches.
I’ve been in this industry for 25 years and done 5,000 projects and I can honestly say that we always enjoy working with Kinn and we always get a great outcome."
Mathew Kuppe -
"This was the first house we had built, and it was a significant build, particularly given that we were living in Singapore. We had decided to work with Luigi Rosselli Architects, so we wanted to work with a builder who they had experience working with and considered capable of achieving the high quality required of our project.
Throughout the build we developed a great working relationship with both the architect and the builder. There was a lot of constructive give and take throughout the project between ourselves, the builder and the architect, particularly with respect to time and cost variations. Overall, we felt that our relationship with Kinn was transparent, fair and equitable, and we quickly developed a very strong level of trust that remained throughout the entire project. This trusted working relationship definitely paid off in terms of the quality of the build and the time to deliver the project.
From my perspective, in the end we paid for the experience of building a house without the stress and pain that I am sure so many people go through. We had trust and faith in the people working for us, it ran smoothly and it’s remarkable that we could step away with a really positive feeling and an enjoyable memory of the experience. I don’t think many people could say that.
Would we work with Kinn Construction again? We’ve just bought the property behind us and provided they come back with the right price, I’d rather work with them than anyone else."
Sally Paridis -
"Our architect and friend Vladimir Ivanov recommended Kinn Construction to us. We were looking for a builder who could effectively rebuild our Paddington terrace, whilst we lived in New York. In fact, Vlad was very persuasive in advocating that it would be our good fortune if we were to be able to secure the Kinn team.
I was a bit nervous about being absent during the build, however the team met and even exceeded our expectations. It went really smoothly and importantly, they didn’t take advantage of our absence in any way. They made every effort to keep us informed via a remote meeting room software where they would regularly upload photos, plans, meeting minutes, updates and so forth, which was enormously beneficial to us as expats.
Their foreman was fabulous and their attention to detail was second to none. In our absence they also dealt with some delicate situations with our neighbours, which spared us receiving annoying letters or complaints.
We have already referred them to two friends who are about to embark on a similar building project, and I will continue to recommend Kinn Construction."
Vladimir Ivanov -
CULLINAN IVANOV PARTNERSHIP
"I’ve been working with Kinn Construction (formerly Paul King Pty Ltd) since 1996. It’s a rare thing to find a builder who is as passionate and who cares as much about the building as we do and I am always happy to put them forward for any building project.
Every project that I have worked on with Kinn has a similar outcome – exceptionally happy clients and expectations surpassed."